Nel Mathams
I’m a consultant, coach, and facilitator with extensive experience in agile methodologies, design thinking, service design, and user research. I’ve worked with a range of organisations, from private sector companies like Redwood Publishing and NEST Pensions to central government departments and the Government Digital Service (GDS).
My approach creates a welcoming space for exploration and learning, fostering innovation while enhancing team wellbeing. Combining enterprise agile, service experience design, and wellbeing coaching, I use visual and serious play techniques to make engagements immersive and impactful. Whether on an ad hoc project or a freelance research or service design contract, collaboration and co-creation are at the heart of how I work.
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